Zoom

Scaling a global communications innovator with secure connectivity.

Zoom

Scaling a global communications innovator with secure connectivity.

Zoom into the future

Zoom, a leading provider of cloud‑based communication solutions, needed a global networking partner for high‑capacity and growing application needs. We ramped up secure and reliable connectivity to help Zoom delight its users around the world.

READ MORE

Zoom into the future

Zoom, a leading provider of cloud‑based communication solutions, needed a global networking partner for high‑capacity and growing application needs. We ramped up secure and reliable connectivity to help Zoom delight its users around the world.

Nine people sitting on a video conference call on a laptop screen
Nine people sitting on a video conference call on a laptop screen PlayButton

Powering secure, scalable collaboration and experiences (0:30)

Challenges

  • Managing skyrocketing growth and expanding footprint
  • Requiring ability to scale globally
  • Needing high‑quality, 24/7 network availability and reliability


Challenges

  • Managing skyrocketing growth and expanding footprint
  • Requiring ability to scale globally
  • Needing high‑quality, 24/7 network availability and reliability


Solutions

  • Lumen® MPLS IP VPN to connect their data centers in California and New York
  • Lumen® Wavelength Services to connect their data centers in North America, Latin America and Europe while keying high‑volume customers
  • Lumen® Dedicated Internet Access at all major sites, including a colocation facility in Brazil
  • Lumen® Voice for conferencing and Zoom Phone support

Solutions

  • Lumen® MPLS IP VPN to connect their data centers in California and New York
  • Lumen® Wavelength Services to connect their data centers in North America, Latin America and Europe while keying high‑volume customers
  • Lumen® Dedicated Internet Access at all major sites, including a colocation facility in Brazil
  • Lumen® Voice for conferencing and Zoom Phone support

Results

  • Scaling globally
  • Achieving reliable network connectivity and security delivering higher quality customer experience
  • Bringing Zoom closer to its customers
  • Making collaboration easier

Results

  • Scaling globally
  • Achieving reliable network connectivity and security delivering higher quality customer experience
  • Bringing Zoom closer to its customers
  • Making collaboration easier

What works for Zoom

Lumen® MPLS IP VPN

Reliable, secure any‑to‑any/point‑to‑point WAN connections.

LEARN MORE

Lumen® MPLS IP VPN

Reliable, secure any‑to‑any/point‑to‑point WAN connections.

Lumen® Wavelength Solutions

Low‑latency routing for maximum speed and performance.

LEARN MORE

Lumen® Wavelength Solutions

Low‑latency routing for maximum speed and performance.

Lumen® Dedicated Internet Access

Scalable and secure connectivity for enterprise applications.

LEARN MORE

Lumen® Dedicated Internet Access

Scalable and secure connectivity for enterprise applications.

Lumen® Next‑Gen Voice

Agile voice, video and contact center solutions.

LEARN MORE

Lumen® Next‑Gen Voice

Agile voice, video and contact center solutions.

Zoom logo in a blue font

“Zoom has had historical growth. Our challenge is to be able to keep up with customers’ needs and add capacity to our network. The Lumen global network is one of the biggest networks in the world, and that capacity will be critical to our business as we grow.”


— Alex Guerrero, Manager of Zoom SaaS Operations

Zoom

“Zoom has had historical growth. Our challenge is to be able to keep up with customers’ needs and add capacity to our network. The Lumen global network is one of the biggest networks in the world, and that capacity will be critical to our business as we grow.”


— Alex Guerrero, Manager of Zoom SaaS Operations

Zoom

A group of people sitting at a conference table while on a video call

More customer success stories

Prostratus logo

Prostratus

Disrupting the MSP industry for SMBs with faster, more efficient data migration.

READ STORY

Prostratus

Disrupting the MSP industry for SMBs with faster, more efficient data migration.

Accolade company logo

Accolade

A healthy customer experience enhanced with real‑time data management.

READ STORY

Accolade

A healthy customer experience enhanced with real‑time data management.

Koch Trucking company logo

Koch Trucking

Driving performance and reliability with SD‑WAN.

READ STORY

Koch Trucking

Driving performance and reliability with SD‑WAN.

Powered by Translations.com GlobalLink Web SoftwarePowered by GlobalLink Web