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Commission for Complaints for Telecom-television Services (CCTS) is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. CCTS can not assist with complaints related to services provided in the United States. (CCTS can not assist with complaints related to services provided in the United States.)
To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687. For information on the Canadian Radio-television and Telecommunications Commission (CRTC), visit www.crtc.gc.ca.
Not all products and services are available in all regions and countries; please contact a representative near you for details.
© 2024 Lumen Technologies. All Rights Reserved. Lumen is a registered trademark in the United States, EU and certain other countries.
© 2024 Lumen Technologies. All Rights Reserved.
© 2024 Lumen Technologies. All Rights Reserved.
© 2024 Lumen Technologies. All Rights Reserved.