LUMEN® SOLUTIONS FOR CONTACT CENTER – TALKDESK

Unlock the potential of a great customer experience

Empower a dynamic digital experience by leveraging a contact center solution with advanced AI capabilities and scalable technology.

Enhance your customer lifecycle journey

Lumen Solutions for Contact Center – Talkdesk provides your business the tools you need to intelligently unlock the promise and potential of a great customer experience. Leverage our expertise as a technology partner to migrate to a solution that meets your business needs.

A man sitting on a stool in front of an audience near two large monitors with video call participants
A man sitting on a stool in front of an audience near two large monitors with video call participants PlayButton

Learn more about Lumen Solutions for Contact Center – Talkdesk (2:04) 

Why Lumen?

A woman in a suit talks on the phone in front of a laptop

Enhanced voice quality

Control Center as a Service (CCaaS) hinges on the quality of a voice connection, for both live interactions and call recordings. We prioritize voice quality to provide thorough customer journey analysis.

Enhanced voice quality

Control Center as a Service (CCaaS) hinges on the quality of a voice connection, for both live interactions and call recordings. We prioritize voice quality to provide thorough customer journey analysis.


A man with a laptop and headset sitting near a woman with a headset and desktop computer

Streamlined processes with an experienced partner

Work with a single vendor with 30+ years of contact center success that brings contact center solutions together across network, infrastructure, applications, hosting and services.

Streamlined processes with an experienced partner

Work with a single vendor with 30+ years of contact center success that brings contact center solutions together across network, infrastructure, applications, hosting and services.

Features and Specs

Lumen® Solutions for Contact Center – Talkdesk


Custom Pricing

Lumen® Solutions for Contact Center – Talkdesk


Custom Pricing

Resources

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.