VOICE COMPLETE

Centralized voice services that minimize costs

Simplify enterprise communications with integrated voice and SIP trunking solutions.

The intelligent path to a simple conversation

Lumen® Voice Complete® is a comprehensive, global solution that enables you to use cloud-ready SIP services and APIs to maximize performance, enhance reliability and simplify management without having to replace TDM technology. Awarded the 2023 Frost & Sullivan Competitive Strategy Leadership Award for North American VoIP and SIP Trunking.

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Learn how Lumen® Voice Complete® works with your existing equipment to optimize communications (3:13)

Why Lumen?

People are shown working in an office wearing headsets and typing on keyboards

Save time and money

Centralize voice traffic and share idle call capacity across your organization with a customized plan to help stretch your budget further. Drive operational efficiency with built-in failover protection to minimize disruptions.

Save time and money

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Simplify vendor and technology management

Streamline enterprise communications with a comprehensive solution managed by a single vendor, offering unified pricing, SLAs and invoicing.

Simplify vendor and technology management

Streamline enterprise communications with a comprehensive solution managed by a single vendor, offering unified pricing, SLAs and invoicing.

Pricing

Lumen® Voice Complete®

Estimated starting at

$14
per concurrent call path, per month*
12-month term required

Lumen® Voice Complete®

Estimated starting at

$14
per concurrent call path, per month*
12-month term required


Cloud-ready flexible SIP trunking
Advanced 911 features
IP or TDM PBX direct connections to PSTN
Calling capacity	Telephone numbers Local Long distance/national Toll free/freephone Emergency services International
Built-in network diversity levels and configuration
Access options	Lumen® IP VPN Lumen® Dedicated Internet Access Bring your own bandwidth
UC&C options	Cisco and Microsoft certified
Signaling	SIP and TDM equipment supported
APIs
OAuth 2.0 and Base64 encoding in the authorization header
Swagger/OpenAPI specification 3.0 with downloadable files
Synchronous and asynchronous response
Webhook/call backs
Test environment functionality
Microservices
VC 911 address change









APIs

*Listed rates are available to qualifying business customers purchasing service for an eligible U.S. location or limited international location. Requires a minimum term commitment and minimum purchase as listed. Monthly rates include listed features and exclude applicable monthly usage, optional add-on products and services, taxes and fees, which are all additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Additional restrictions, terms and conditions apply.

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