Billing questions

Billing questions

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Enterprise & Wholesale

For activations, billing or repair inquiries in North America call: 877‑453‑8353

North America

For support information please reference the Lumen customer handbook

Billing

Legacy CenturyLink

8-digit (LATIS) billing account numbers

800-860-1020 or care.inquiry@lumen.com

 

9-digit (Ensemble) billing account numbers

800-786-6272

 

13- to 15-digit (CRIS) billing account numbers

800-777-9594

 

National Wholesale accounts

888-496-7447

Legacy Level 3

877-453-8353 option 2, then 1