Lumen® Dedicated Internet Access

Reliable, direct internet access for enterprise business with single-port speeds up to 100 Gbps.​ 

100 Mbps starting at $626 per month

100 Mbps starting at $626 per month

Overview

Lumen® Dedicated Internet Access (DIA) provides your enterprise business with fast, reliable internet.

 

  • Secure internet connectivity across the global Lumen Network via the Lumen Security Operations Center (SOC)
  • Single-port speeds up to 3 Gbps available now on Marketplace or up to 100 Gbps utilizing custom configuration through your Lumen Sales Representative
  • 6,300+ interconnects with localized private peering in addition to traditional peering to reach more locations worldwide with fewer hops1

 

 

By: Lumen Technologies

 

Management Software: Control Center

 

Delivery Methods: Service installation by an authorized Lumen Technician

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See how Lumen® Dedicated Internet Access works (1:14)

Specifications
  • Internet backbone with over 450 Tbps of total global IP ingress and egress capacity
  • ~400,000 global route miles of fiber and ~160,000 on-net fiber locations with extensive off-net access across North America, Europe, Latin America and Asia Pacific
  • Supports IPv4, IPv4/IPv6 dual stack
  • Building extension available to extend service from network demarcation point to the desired location within your building (i.e. floor, suite, etc.). Not available at all locations
  • Routing options: Static routing or Border Gateway Protocol (BGP)
  • 10 Mbps to 3 Gbps in Lumen Marketplace; 1 Mbps to 100 Gbps utilizing custom configuration through your Lumen Sales Representative

On-demand Service Management

Lumen® Control Center gives you access to critical site and circuit-specific performance metrics for bandwidth utilization, latency, packet delivery and jitter. Performance backed by service level agreements (SLAs) and threshold alert email support. You can also view invoices, check the status of an order and more.

Pricing and Features

Monthly rates are Flat Rate, based on a 36-month term and may vary by service locations, which are limited. Taxes and fees—and additional charges, if applicable—are excluded.

 

Available for commercial businesses only.

100 Mbps

$626

per month**

 

100 Mbps

$626

per month**

 

1 Gbps

$1,128

per month**

1 Gbps

$1,128

per month**

2 Gbps

$1,814

per month**

2 Gbps

$1,814

per month**

Best for

  • Lighter web applications
  • Small businesses (1-20 employees)
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  • Full-fidelity web applications such as geo/mapping, video and graphic design, etc.
  • Medium to large businesses
  • Data and storage cloud facilities
  • Large businesses with concurrent users performing data-heavy activity (streaming video, etc.)
  • Varies based on design

Availability

United States

United States

United States

Global

Access types

Ethernet switched

Ethernet switched

Ethernet switched

  • Ethernet switched
  • Wavelengths
  • Cross-connects

Fast Ethernet

Gig Ethernet

10 Gig Ethernet

  • Fast Ethernet
  • Gig Ethernet
  • 10 Gig Ethernet
  • 100 Gig Ethernet

Symmetrical speed options

10 Mbps - 100 Mbps

100 Mbps - 1 Gbps

1 Gbps - 3 Gbps

10 Mbps - 100 Gbps

IP addressing: IPv4 and IPv4 / IPv6 dual stack

99.99% service availability SLA

Resource Public Key Infrastructure (RPKI)

24/7 monitoring and mitigation for Lumen AS3356 network

Flexible billing/rate options

  • Flat Rate
  • Commit Plus Burst
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  • Flat Rate
  • Commit Plus Burst
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  • Flat Rate
  • Commit Plus Burst
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  • Flat Rate
  • Commit Plus Burst
  • Aggregate Commit
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Lumen® Control Center 

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Use for on-demand service management

Detailed network visibility 

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View circuit performance and bandwidth utilization

Optional add‑ons

Building extension for an additional charge 

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From network demarcation point to office location

Managed Network Services (managed router) for an additional charge

API Business Integration Capabilities for no additional charges

**Listed DIA rate available in limited locations. All pricing is a flat monthly rate, varies by service location, and is available to qualifying business customers purchasing new service in an eligible, continental U.S.-based on-net fiber location. Requires a 36-month term commitment. Listed monthly rates include port, access, and logical service for non-burstable DIA and excludes equipment charges, installation charges, construction charges, building extensions, and taxes and fees, which are additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply. Listed bandwidth varies due to conditions outside of network control, including customer location, equipment, access through a wireless connection, and are not guaranteed.

Support and Service Options

Lumen offers multiple ways for you to get support for DIA services. Our Customer Care team is available and ready to assist 24/7.

Questions about your order:

Chat with an expert

 

Billing, customer service, and product-related questions:

Chat or call 844-434-0323

 

Repair issues (after activation):

Create ticket or call 877-453-8353 (option 1, then 2, then 1)

Questions about your order:

Chat with an expert

 

Billing, customer service, and product-related questions:

Chat or call 844-434-0323

 

Repair issues (after activation):

Create ticket or call 877-453-8353 (option 1, then 2, then 1)

FAQs

DIA service can be ordered using the Lumen DIA Solutions Marketplace or by contacting our Lumen sales team. We will invoice your order. No credit card is required.

Your estimated delivery date will be calculated when you configure your internet service. If you require assistance, please contact us via chat or 844-434-0323.

Yes, you can instantly configure and price the requirements for validated service locations before you submit an order. Some locations require further evaluations before a final price is returned.

No. While DIA is available at some residential addresses, it is intended for commercial customers only.

1The Center for Applied Internet Data Analysis (CAIDA), AS Rank, December 2022.