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Cloud Communications support

Lumen® Cloud Communications delivers a voice, collaboration, and video experience your team can trust, delivering simplicity and flexibility to your business. The Lumen platform has the reliability and flexibility to deliver your company UCaaS solutions to empower productivity and elevate customer experience.

Downloading the Cloud Communications softphone

Download the softphone for your computer (PC or Mac) or for a mobile device (Android or iOS):

Getting help using Cloud Communications

To learn more about the desktop and mobile apps or to get help using the portal, download these guides:

Setting up Cloud Communications equipment

To set up your Cloud Communications equipment, download the guide for your model: