Menu

Lumen help

Porting support

Legacy Level 3 porting

Port out phone numbers from SPIDs 7058, 7150, 8318, and 8824.

View porting guidelines
Port Out Request tool

Legacy Global Crossing porting

Port out phone numbers from SPID 7343.

View porting guidelines
LSR/CSR Online portal

Legacy TW telecom porting

Port out phone numbers from SPIDs 7178, 7280, and 8994.

View porting guidelines
Virtual Front Office

Legacy CenturyLink (QC) porting

Port out phone numbers from SPIDs 9631, 9636, and 9638.

View porting guidelines

Legacy CenturyLink (QCC) and CenturyTel porting

Port out phone numbers from SPIDs 7575 and 2896.

View porting guidelines
LSR portal

Legacy CenturyLink Local porting

Port out phone numbers from SPID 2223.

View porting guidelines

Porting holidays

Lumen is closed for the following holidays:

  • Memorial Day: May 27, 2024
  • Independence Day: Jul. 4, 2024
  • Labor Day: Sept. 2, 2024
  • Thanksgiving Day: Nov. 28, 2024
  • Day after Thanksgiving: Nov. 29, 2024
  • Christmas Eve: Dec. 24, 2024
  • Christmas Day: Dec. 25, 2024
  • New Year's Day: Jan. 1, 2025
  • Martin Luther King Jr. Day: Jan. 20, 2025
     

Questions? Call 866-697-5881, option 3, then 1 (6:00 am–6:00 pm MT)