Lumen help
You can view a standard detail billing report in Hosted Bill Analyst (accessed from Media portal) to evaluate underlying patterns in your Lumen invoice data; select from a variety of standard detail billing reports.
You can view a standard detail billing report in Bill Analyst (accessed from Control Center) to evaluate underlying patterns in your Lumen invoice data; select from a variety of standard detail billing reports.
You can edit an ordered billing report that is not yet complete in Bill Analyst.
You can allocate a service across multiple nodes in an Bill Analyst hierarchy; this helps you accurately assign costs to departments that are sharing a service.
After you've created a hierarchy and added nodes to it in Bill Analyst, you may need to reorganize it. You can edit the description of a node and GL code using the Tree Builder tool. You need the correct permissions to edit node descriptions.
You can apply filters to your billing data in Bill Analyst to help narrow the scope of your reports.
You can order a standard detail billing report in Bill Analyst to analyze trends in your telecom spending.
You can request an email alert from Bill Analyst when a billing report you've ordered is ready for viewing.
Sometimes when you're running a billing report in Bill Analyst, you'll get an error message that there's no data for the report (a no-data-found error) or that the report couldn't be sent to your SFTP site (an SFTP-delivery failure). These billing report errors are easy to troubleshoot and fix.
You can move an account to a different level of a hierarchy in Bill Analyst when your organization's structure or your reporting needs change.
You can set up a secure file transfer protocol location (SFTP) so Bill Analyst reports with a large amount of data can be sent to you if they are too large for your email system to receive.
You can check the status pending, unable to validate, validated of your secure file transfer protocol (SFTP) location after you set it up in Bill Analyst.
As an administrator or a user with the correct permissions, you can change which hierarchy is active in Bill Analyst; the active hierarchy determines the structure for billing reports.
You can edit the description you gave an account when you assigned it to a hierarchy or node in Bill Analyst.
You can change your Bill Analyst user preferences; select the number of items displayed per page, manage notifications, and more.
After you set up a secure file transfer protocol (SFTP) location, you can edit it in Bill Analyst.
You can run a custom summary billing report in Bill Analyst to summarize specific information; copy and edit existing reports, or create new ones.
You set up hierarchies in Bill Analyst to reflect your organization's structure, in order to track telecom spending and assign costs across departments.
You can schedule recurring monthly detail reports in Bill Analyst so you automatically receive them; select the delivery format and how you and your colleagues will be notified when a report is ready.
You can delete a secure file transfer protocol (SFTP) location in Bill Analyst if you don't need it anymore.