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If you no longer need Lumen to work on a security change request, you can close the request using Control Center.

Using Control Center, you can track the status of change requests for Lumen security services submitted for your organization.

You can make updates to security change requests in Control Center to add notes to communicate with the Lumen representative assigned to the request, to add attachments to help Lumen process your request, or to change the contact for a security change request.

Using Control Center, you can request changes to Lumen security services for your organization. For example you can request firewall rule changes, adjust web content filters, or manage anitvirus settings).

You can request changes to your Lumen Business Line, Enterprise PIC Long Distance, and Local TDM ISDN PRI services using Control Center.

You can update directory listing information (or remove a phone number from the directory) for phone numbers on your Lumen Voice Complete service by submitting a change request using Control Center.

If you need make changes to your Lumen Managed Network Services, you can submit a change request using Control Center.

After you create a change request, you can easily update it using Control Center. For example, you can add notes to communicate with the Lumen representative assigned to the request, add attachments to help Lumen process your request, or change the contact for a change request.

If you have phone numbers with another provider, you can port them to Lumen and add them to your Voice Complete service by submitting a change request in Control Center.

You can create a change request for your Internet and VPN services, including DNS, BGP and IP justification, by using Control Center.

You can update multiple 911 addresses at one time for Lumen Voice Complete using Control Center.

You can create change requests for SIP, Enterprise SIP, FlexVoice, Converged Voice, and Line services in Control Center.

You can close an change request you submitted to Lumen in Control Center if you don't need it anymore.

You can add the Mobility Feature Pack to a Lumen Voice Complete phone number by submitting a change request using Control Center.

You can add, remove, and port telephone numbers and manage mobility feature packs online by submitting change requests for your Lumen Voice Complete service using Control Center.

Use Control Center to request changes to your Carrier Toll Free Service, Access Direct VoIP Toll Free Transport and Enterprise Toll Free in North America (excluding Lumen Voice Complete).

You can change the caller ID information for a phone number on your Lumen Voice Complete service by submitting a change request using Control Center. Update one number at a time or use a bulk template to change multiple numbers.

Using Control Center, you can request changes to your Lumen services online.

You can add a new phone number to your Lumen Voice Complete service by submitting a change request using Control Center.

Use Control Center to request changes to your legacy Level 3 Domestic Long Distance 1+8XX services.