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You can view a list of templates you've created for submitting wholesale orders to Lumen for processing.

To make submitting wholesale orders to Lumen easier, you can create order templates in Control Center from OLOF and DTFO orders.

If you no longer need an order template you created, you can delete it from Control Center.

Using Control Center, you can place an order for a complex toll-free route plan for a Lumen® 1+ Switched and Toll Free service.

Using Control Center, you can request a new cross connect or modify an existing cross connect purchased from Lumen.

To help you manage Lumen orders, you can change your default order status view in Control Center—to another saved view, to a new view, or to the default view for Control Center.

If you no longer need a saved view of Lumen orders for your organization, you can delete it from Control Center.

Using Control Center, you can cancel an order for Lumen Fiber+ Internet. You can cancel service for a single location on an order or cancel an entire order.

After you create a saved view of Lumen orders in Control Center, you can edit the view to adjust the columns shown for the view or advanced filters applied (such as the location, order ID, or billing account number).

If you no longer want to disconnect a service, you can cancel a disconnect request using Control Center.

You can create requests to disconnect Lumen services in Control Center. Once you create a request, you can track its status online and communicate with Lumen within the request.

Instead of applying the same filters and search criteria every time you view the status of Lumen orders in Control Center, you can save the view to easily access it again.

After you create a disconnect request in Control Center, you can edit the contact information, add notes to communicate with Lumen, or add attachments to update the request.

Using the 1+ Switched and Toll Free page in Control Center, you can view the status of orders you places for toll-free numbers, terminations, route plans, etc.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for toll-free numbers to terminate to a unique phone number (termination) or to a trunk group.

Using the 1+ Switched and Toll Free page in Control Center, you can place a bulk order for toll-free numbers using a spreadsheet.

Using the 1+ Switched and Toll Free page in Control Center, you can create a bulk order for a toll-free terminations using a spreadsheet to avoid creating an order for terminations row by row. You can create a termination for a ring-to number or a switch/trunk group combination.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a toll-free termination for routing multiple toll-free numbers to a single point. You can create a termination for a ring-to number or a switch/trunk group combination. (You can create only one termination per switch/trunk group combination.)

Using the 1+ Switched and Toll Free page in Control Center, you can place a bulk order to create multiple simple route plans at once using a spreadsheet.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a simple toll-free route plan.