Lumen help
You can view a list of templates you've created for submitting wholesale orders to Lumen for processing.
To make submitting wholesale orders to Lumen easier, you can create order templates in Control Center from OLOF and DTFO orders.
If you no longer need an order template you created, you can delete it from Control Center.
You can add a trunk group to a route plan for a SIP Trunk service using Control Center. Typically, you add a trunk group to provide a failover option (for route plans with a sequential hunt) or to balance call volume between two or more trunk groups (for route plans with a percent allocation hunt).
Using Control Center, you can add port-forwarding rules for a Lumen Fiber+ Internet service.
Using Control Center, you can add firewall rules for a Lumen Fiber+ Internet service.
Once you create a route plan for a Lumen SIP trunk service, you can assign it to phone numbers on the service using Control Center.
Using Control Center, you can add 1:1 NAT rules for a Lumen Fiber+ Internet service.
For Lumen Wavelength services where you've purchased diversity (e.g., path, location, card, etc.), you can run an audit in Control Center to verify whether your diversity requirements are in place. You can also request additional information about the results of the audit and have your questions answered by a Lumen solutions engineer.
You can easily remove a filter you set up in Usage Analyst to create a time period for segmenting call flow.
You can view your ordered billing reports that are not yet complete in Usage Analyst.
You can easily change a filter you added to create a time period to segment call flow data in Usage Analyst. (You can only edit the time period if you created it.)
You can edit an existing use data filter in Usage Analyst when your search parameters or reporting objectives change.
You can edit an ordered use report that is not yet complete in Usage Analyst.
You need to maintain your available storage space for reports in Usage Analyst; find your maximum storage limit and remember to delete old reports.
You can remove branches from a hierarchy you created in Usage Analyst if you need to adjust your hierarchy based on changes in your organization's structure.
Sometimes when you’re running a billing report you'll get a no data found or SFTP delivery failure error message in Usage Analyst. These use report errors are easy to troubleshoot and fix.
You can remove a use data filter you created in Usage Analyst.
When you need to print or archive a hierarchy or branch for future reference you can export it from Usage Analyst.
You can review how a hierarchy has changed over time in Usage Analyst; see what changed, when a change was made, and who made it.