Lumen help
Using Control Center, you can create a notification setting to be alert someone in your organization to billing, repair ticket, and scheduled maintenance changes for Lumen billing accounts and/or services.
After creating a notification setting for a user in Control Center, you can edit it to change contact information, delivery method, or to activate/disable the setting.
You can set a custom name for an enterprise ID in Control Center to help you more easily identify enterprise IDs. For example, you can label an enterprise ID to denote a particular region, department, or holding company for your organization using the Lumen services on the enterprise ID.
If you no longer need a notification setting for alerting a user about Lumen billing, repair ticket, or scheduled maintenance changes, you can delete it from Control Center.
As a Control Center system administrator, you can view a list of notifications set up for your organization: billing, repair tickets, and scheduled maintenance for Lumen services.
As a Control Center system administrator, you can re-enroll the two-factor authentication (2FA) for users in your organization. Typically, you re-enroll a user's 2FA if they have trouble authenticating, need to reinstall their authentication app, or if they want to change devices used for authentication.
After adding a Radius user, you can edit the user information to change the user's password, name, or employee ID or to lock (disable) or unlock (enable) their access.
You download a list of users assigned to a Control Center enterprise ID to help you view, sort, and filter the information.
If a Control Center user no longer needs access to manage Lumen services, you can delete their user profile.
If a user no longer needs access to manage Lumen Secure Access Mobility and Lumen Managed Network Services CLI (command-line interface), you can delete their user information from Control Center.
If a user in your organization no longer needs to access Lumen Security services, you can remove two-factor authentication (2FA) from their Control Center user profile.
Using Control Center, you can view a list of Radius users for your organization. Radius users have access to manage Lumen Secure Access Mobility and Lumen Managed Network Services CLI (command-line interface).
In Control Center, you can view a list of users on an enterprise ID, including a status for the user and the date the user last signed in. From the list, you can view details for a user and take actions for the users.
You can edit a document stored in Control Center to change the description shown for the document.
As a Control Center system administrator, you can add two-factor authentication (2FA) to a user's profile so the user can view and manage Lumen security services.
If someone in your organization needs access to manage Lumen Secure Access Mobility and Lumen Managed Network Services CLI (command-line interface), you can add them as a Radius user in Control Center.
In Control Center, you can store information you need to manage your Lumen services so that members of your organization can access them from a central location. When you upload a document, you can specify whether everyone in your organization can view the document or whether only users you specify can view the document.
Control Center gives you access to the mobility users and their pre-shared passwords for your Lumen Secure Access services.
As a system administrator, you can deactivate users if they no longer need Control Center access (but may in the future). After six months of inactivity, Control Center automatically deactivates a user. You can reactivate users so they can sign in again.
Using Control Center, you can view circuits and pre-shared passwords for sites on a Lumen Secure Access service.