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You can edit an ordered billing report that is not yet complete in Hosted Bill Analyst (accessed from Media portal).

You can edit the description and general ledger (GL) code of a node you created using the Tree Builder tool in Hosted Bill Analyst (accessed from Media portal).

In Hosted Bill Analyst (accessed from Media portal), you can apply filters to your billing data to help narrow the scope of your reports.

You can submit a billing request in Media portal to change your billing address, dispute a charge, clarify a charge, or request a refund from Lumen.

You can request an email alert from Hosted Bill Analyst (accessed from Media portal) when a billing report you've ordered is ready for viewing.

Sometimes when you're running a billing report you'll get an error message that there's no data for the report (a no-data-found error) or that the report couldn't be sent to your SFTP site (an SFTP-delivery failure). These billing report errors are easy to troubleshoot and fix in Hosted Bill Analyst (accessed from Media portal).

As an administrator or a user with the correct permissions, you can change which hierarchy is active in Hosted Bill Analyst (accessed from Media portal); the active hierarchy determines the structure for billing reports.

After you assign a name and description to an account in Hosted Bill Analyst (accessed from Media portal), you can edit them at any time.

You can create a custom detail billing report in Hosted Bill Analyst (accessed from Media portal) to review specific factors of your telecom use and expense; create a new report from scratch or copy an existing report.

You can order a standard detail billing report in Hosted Bill Analyst (accessed from Media portal) to analyze trends your telecom spending.

You can update open billing requests in Media portal to add notes, attach files to help Lumen process your request, or update contact information.

In Hosted Bill Analyst (accessed from Media portal), you can order a standard summary billing report you can download and share with your colleagues.

You can change your Hosted Bill Analyst (accessed from Media portal) user preferences; select the number of items displayed per page, manage notifications, and more.

You need to maintain your available storage space for reports in Hosted Bill Analyst (accessed from Media portal); find the maximum storage limit and remember to delete old reports.

You can remove a billing filter you created in Hosted Bill Analyst (accessed from Media portal).

Using the Tree Builder tool, you can add nodes to a hierarchy in Hosted Bill Analyst (accessed from Media portal) to help you create reports that represent your organization's structure.

You can delete a pending billing report order in Hosted Bill Analyst (accessed from Media portal) if you no longer need that report.

When you need to print or archive a hierarchy or branch for future reference you can export it from Hosted Bill Analyst (accessed from Media portal).

You can review how a hierarchy has changed over time in Hosted Bill Analyst (accessed from Media portal); see what changed, when a change was made, and who made it.

You can retrieve the billing reports you've ordered and download them from Hosted Bill Analyst (accessed from Media portal).