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Get help using Lumen portals and managing your services. Learn how to work with us as we design, install, and activate your services; get help when you need to talk to someone.

As a user of the Voice Feature Management portal, you can reset your own password or passcode in the portal.

Access release notes to view the mose recent changes to Voice Feature Management.

You can sign in to Voice Feature Management from Control Center or from a web browser. The first time you sign in, you need to change your password.

View system requirements for using Voice Feature Management to manage your Voice Complete feature packs.

As a Voice Feature Management portal administrator, you can search in the portal to find users in your organization and manage the Voice Complete features they can access.

As a Voice Feature Management portal administrator, you can reset the portal password or passcode for any user in your organization.

The Voice Feature Management portal allows admins and users to access, use, and configure Voice Complete features. See the complete list of admin-only and user-accessible features, and step-by-step instructions for managing both standard Voice Complete features (Feature Pack 1) and those included in the Mobility Feature Pack.

Get help managing Lumen Voice Complete service: access step-by-step articles, product information, calling features, and more.

The Voice Feature Management portal offers both portal administrators and users tools for managing Lumen Voice Complete calling features.

Access help for your Lumen VoIP services. Get help using the VoIP portal, learn how to install and use your VoIP equipment, and access help for add-on features to help make your VoIP service work harder for your business.

Get help using Lumen portals to make the most of your services. Access portals to manage your services, tickets, orders, and invoices.