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Learn how long it typically takes Lumen (in business days) to install new service from the day you sign your contract to install date. Also, learn how long it takes to make changes to your existing services that affect your monthly billing.

Learn how to select the best local and technical contacts to help us work with you to install and activate your new Lumen services.

Learn more about your Lumen account team, You'll work with the team to order your service, request changes, and interact with as your business needs change.