Lumen help
You Lumen invoice contains charges for services you've purchased in addition to other important information. Learn more about how to read your invoice and find the information you need.
If you have trouble with your service, learn how to open a repair ticket to have us look into the issue. You can also report chronic issues and request a reason for outage if Lumen caused the issue.
Control Center gives you access to critical business information anytime, day or night, and provides a flexible way for you to view your invoices, submit repair tickets, or check the status of an order. Learn how to sign up for Control Center and how to sign in to manage your Lumen services.
If you have questions about your bill or issues with details or charges on your Lumen bill, learn how to get help.