Cloud Services

Lumen offers Miscellaneous as a Services (MaaS) for Cloud Business Continuity, SafeHaven, Threat Management Services, IP Firewalls, Intrusion Detection Services, Log Management Services, Firewall with IPS - Data Center based, Incident Response, Firewall Data Center or Agency, Network intrusion detection and care at agency, DDOS, Integrity Monitoring Services, Database Oracle RAC.

In addition, Lumen offers Cloud Technical Services for all types of Cloud services needs such as Program Manager, Quality Assurance Analyst, IT Systems Architecture, Systems Administration, Data Administration etc.

The Lumen Cloud Services Contract may be used by State and Local Government, Public Education, other public entities in Texas, as well as public entities outside the State. This contract has no resellers.

Lumen offers Cloud Services, Miscellaneous as a Service (MaaS) for Business Continuity and Technical Services for all types of Cloud services needs through:

DIR Contract # DIR-TSO-4089

• DIR Co-op Contract Program Overview

All warranties are as stated in the contract and applicable SLAs. As stated in Appendix A under General Provisions section B – 3, Service Level Agreements will be agreed upon specific to each Statement of Work and Purchase Order. There is no provision for returns as contract DIR-TSO-4089 is a Cloud Services contract.

1. Contact a Lumen representative to obtain product information and quote.
2. Create a Purchase Order referencing the DIR-Lumen agreement #DIR-TSO-4089
3. Fax Purchase Order to 855-320-0470 or contact your Lumen representative.