Lumen help
Use the Lumen® Managed Support portal to submit a request to enable a distributed firewall for Lumen® Edge Private Cloud on VMware Cloud Foundation™.
Note: If you don't have access to the Managed Support portal, call 888-638-6771 to speak with a specialist who can submit your request.
To enable a distributed firewall:
Field | Description |
What Product is this for? | Select Cloud. |
Which Cloud Product? | Select Lumen Private Cloud on VMware Cloud Foundation (Formerly DCC Foundation). |
What is the status? | Select Requesting a Change. |
When should this change be performed? | Select Scheduled (To be confirmed by CTL). |
Change Subject | This field defaults based on your selections for the Which Cloud Product? and When should this change be performed? fields. To change this field, delete the default entry and type a subject. |
Change Details | Type Please enable distributed firewall on my LPC on VCF environment - <your url>. |
Related Tickets or Maintenances | Type the identification of related request tickets or maintenance orders. |
Device? | Type the name for the device. |
Scheduled Start Date | Select a scheduled start date and time zone for the request. |
Scheduled End Date | Select a scheduled end date for the request. |
Attachment #1, #2, and #3 | Click BROWSE, then select a maximum of three files relating to the request. |
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