Lumen help
Using NaaS Manager, you can create a repair ticket for a Lumen® Internet On‑Demand connection if you need to troubleshoot an issue such as a failed connection or an existing connection not working. Once you create the ticket, you can track its status with other portal support tickets.
To create a repair ticket for an Internet On‑Demand connection:
The NaaS Manager Overview lists connection options.
NaaS Manager shows a list of NaaS services.
Explore On-Demand Solutions
Explore NaaS Manager