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Adding descriptions to phone numbers

Adding a description to one number at a time

To add a description to a phone number:

  1. Click Monitoring, click Voice Reports, then click Usage Analyst
Usage Analyst
  1. Select the radio button next to the account you want to view, then click LAUNCH USAGE ANALYST.

    Control Center opens Usage Analyst in a new tab. (Depending on whether you have Bill Analyst or Usage Analyst set as the default view, you may have to click View: Usage Analyst in the upper-right corner, and select View: Bill Analyst to change views.)  
Usage Analyst (showing Home tab)
Setup
Phone Numbers
Add Phone Numbers and Descriptions

Adding descriptions to multiple numbers at once

You can upload a list of phone numbers and their descriptions to Usage Analyst.

Create an Excel spreadsheet in which column A contains the phone number (format: xxx-yyy-zzzz), column B contains Description 1, and column C contains Description 2. Save the spreadsheet as a .csv file.

To add descriptions to multiple phone numbers:

  1. Click Monitoring, click Voice Reports, then click Usage Analyst
Usage Analyst
  1. Select the radio button next to the account you want to view, then click LAUNCH USAGE ANALYST.

    Control Center opens Usage Analyst in a new tab. (Depending on whether you have Bill Analyst or Usage Analyst set as the default view, you may have to click View: Usage Analyst in the upper-right corner, and select View: Bill Analyst to change views.)  
Usage Analyst (showing Home tab)
Setup
Phone Numbers
Phone Numbers