Lumen help
You can adjust the way Usage Analyst displays your information, such as currency preferences and exchange rates, and notification options such as email format and confirmation display messages.
What you see in Usage Analyst is based on your permissions. If you need your permissions changed, contact your Control Center system administrator.
To change your preferences:
- Click Monitoring, click Voice Reports, then click Usage Analyst.
- Select the radio button next to the account you want to view, then click LAUNCH USAGE ANALYST.
Control Center opens Usage Analyst in a new tab. (Depending on whether you have Bill Analyst or Usage Analyst set as the default view, you may have to click View: Usage Analyst in the upper-right corner, and select View: Bill Analyst to change views.)
- Click the Setup tab.
- In the User Profiles section, click Preferences.
- Make your changes, then click Save.
Not quite right?
Try one of these popular searches:
Explore Control Center
Top 10 articles
- Signing in to Control Center
- Retrieving your username or password
- Creating a new user
- Adding accounts to an enterprise ID
- Creating a repair ticket
- Creating a disconnect request
- Deactivating or reactivating a Control Center user
- Editing a notification setting
- Paying an invoice online
- Viewing an invoice
- Topics covered on this page:
