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Deleting a time period that segments call flow

You can easily remove a filter you set up in Usage Analyst to create a time period for segmenting call flow. If you just need to make some changes to the filter, you can edit the time period.

To delete a time period that segments call flow:

  1. Click Monitoring, click Voice Reports, then click Usage Analyst. 
Usage Analyst
  1. Select the radio button next to the account you want to view, then click LAUNCH USAGE ANALYST.

    Control Center opens Usage Analyst in a new tab. (Depending on whether you have Bill Analyst or Usage Analyst set as the default view, you may have to click View: Usage Analyst in the upper-right corner, and select View: Bill Analyst to change views.)  
Usage Analyst (showing Home tab)
  1. Click the Setup tab.
Setup
  1. In the Tools section, click Filters.
Filters
  1. Select the radio button next to the report you want to delete the time period from.
  1. Click Remove Filter.

    Hosted Usage Analyst asks you to confirm that you want to remove the filter.
  1. Click OK.