Lumen help

Viewing the status of a local service request

To view the status of a local service request:

  1. Click the LSR tab, then click the Status subtab.
LSR tab (showing Status subtab)
  1. To view the status of local service request submitted by your organization, do one of the following:

    • To view the status of all requests, click the Search button.

    • To limit your search results, use the fields to specify details you want to search for, then click Search.

LSR/CSR Online portal shows the status of the request(s).