now doing business as Lumen
A At CenturyLink™, we understand the pressures of delivering a smooth transition from one contract to another. That's why the architecture we chose when we created the CenturyLink network was digital by design — from the ground up. This has enabled us to bring new products to market with outstanding speed. Plus, have always remained mindful that our customers often need to manage the transition to new services with one foot firmly planted in existing technologies. Therefore, we have created products that seamlessly integrated with existing networks while setting the stage to migrate customers to newer, more efficient network technologies.
Our experience and skill in the area of transition management is rooted in the people and processes in which we have invested. CenturyLink routinely exceeds both contract and industry–standard service delivery intervals, and some of our milestones include: