Networx Program Management

Seana Gilliland, VP Federal Program Management
Office: 571-730-6577
Email: Seana.Gilliland@centurylink.com

Ray Hoeymans, Sr. Director Program Management
Office: 571-730-6606
Email: Ray.Hoeymans@centurylink.com

Tyler Montgomery, Deputy Program Director
Office: 703-363-8830
Mobile: 703-906-3292
Email: Tyler.Montgomery@centurylink.com

Contractor Program Office

Contracts

Kathryn Elsner-Kerch, Contract Administrator
Office: 703-363-8893
Email: Kathryn.Elsner-Kerch@centurylink.com

Security

Kathryn Condello, Director, National Security (NS/EP)
Office: 703-363-3990
Mobile: 703-725-4367
Email: Kathryn.Condello@centurylink.com

Kent Geerlings, Director, Information Systems Security Manager (ISSM)

Office: 703-796-6700
Mobile: 703-623-5121
Email: Kent.Geerlings@centurylink.com

Customer Support Office

Program Management / Customer Service

Wayne Clifford, Transition / Program Management
Office: 703-293-6938
Mobile: 571-481-8142
Email: Wayne.Clifford@centurylink.com

Michelle DePompei, Service Delivery, DOD
Office: 614-689-6677
Email: Michelle.DePompei@centurylink.com

Billing

Diane Heatley, Manager, Billing Services
Office: 703-363-8820
Mobile: 703-434-9871
Email: Diane.Heatley@centurylink.com

Training

Jennifer York, Lead Trainer
Office: 703-387-9052
Email: Jennifer.York@centurylink.com

General Inquiries, Orders, Reports | 

Federal Service Center Team
Office: 1-866-GSA-NETWORX (1-866-472-6389)
Fax: 866-563-0797
Email: centurylink.networx@centurylink.com

Technical Support for the Networx Portal

Business Applications Help Desk Team
Office: 877-726-6875 x1
Email: fedqcontrol@centurylink.com

Repair

Federal NOC Team
Office: 866-472-6389 Option 2, Repair

Sales

Zain Ahmed, Sr. Vice President
Office: 571-730-6523
Email: Zain.Ahmed@centurylink.com

Scott Barnett, VP, Department of Defense Sales
Office: 571-485-8778
Email: Scott.Barnett15@centurylink.com

Shari Snyder, Director, Federal Sales
Office: 703-796-6796
Email: Shari.Snyder@centurylink.com

Directions to Lumen Offices in Arlington/Ballston

4250 Fairfax Dr.
Arlington, VA 22203

(on Fairfax Drive, between Taylor and Stuart Streets)
Lumen parking available, entrance on Taylor Street

From BWI Airport:

1.     Take 295 South to Rt. 50 - Washington (New York Ave.)

2.     Take LEFT onto 395 south go through tunnel and follow 395 Richmond exit.

3.     Pass National Airport exit

4.     Follow signs for Washington Boulevard, EXIT 8A

5.     Follow Washington Blvd. to 10th Street (Sala Thai restaurant on left corner [old CVS sign]) (approx. 3 miles)

6.     Make LEFT onto 10th Street - turns into N. Fairfax Drive.

7.     Lumen will be on the left.

From National Airport:

1.     Exit airport toward Washington, DC

2.     Follow signs to stay on George Washington Parkway

3.     Take the Spout Run Exit (approx. 4 miles)

4.     Turn RIGHT on Lee Highway

5.     Turn LEFT on Quincy Street

6.     Continue on Quincy and turn RIGHT on to North Fairfax Drive

7.     Lumen will be on the left

From National Airport – METRO:

1.     Take the Metro's Orange Line to the BALLSTON Metro Stop

2.     (Metro is across the street from the Lumen tower)

From Dulles Airport:

1.     Exit airport onto the Dulles Access Road, toward Washington, DC

2.     Dulles Access Road will become I-66

3.     Follow I-66 East toward Washington, DC

4.     Take the Glebe Road exit (exit # 71)

5.     Go straight, on North Fairfax Drive, through the light at Glebe Road

6.     Lumen tower will be on the RIGHT

7.     Underground Public Parking in the Lumen Building can be accessed from Taylor Street. (Taylor Street - right turn off of North Fairfax Drive coming from Route 66, is side street bordering Lumen - on the right - if facing front of the building).