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If you've placed an order for a summary or detail use report and no longer need it, you can delete the order from your list of pending orders. You can also make changes to the order before it is complete.
To delete a pending use report order:
- Click Monitoring, click Voice Reports, then click Usage Analyst.
- Select the radio button next to the account you want to view, then click LAUNCH USAGE ANALYST.
Control Center opens Usage Analyst in a new tab. (Depending on whether you have Bill Analyst or Usage Analyst set as the default view, you may have to click View: Usage Analyst in the upper-right corner, and select View: Bill Analyst to change views.)
- Click the Orders tab.
- Click the Pending Orders tab.
- Select the checkbox next to the order you want to delete, then click Remove Order.
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