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Editing a pending use report order

If you've placed an order for a summary or detail use report in Usage Analyst, you can edit it before the order is complete. If you no longer need a report, you can delete the pending use report order from your list of pending orders.

To edit a pending use report order:

  1. Click Monitoring, click Voice Reports, then click Usage Analyst. 
Usage Analyst
  1. Select the radio button next to the account you want to view, then click LAUNCH USAGE ANALYST.

    Control Center opens Usage Analyst in a new tab. (Depending on whether you have Bill Analyst or Usage Analyst set as the default view, you may have to click View: Usage Analyst in the upper-right corner, and select View: Bill Analyst to change views.)  
Usage Analyst (showing Home tab)
  1. Click the Orders tab.
Orders (showing Completed Orders tab)
  1. Click the Pending Orders tab.
Orders (showing Pending Orders)
  1. Select the checkbox next to the order you want to edit, then click Edit Order.
  1. Edit the Order, Order Frequency, Order Format, and Order Delivery sections.
  1. Click Submit Order.