Lumen help
Using Control Center, you can access call volume for a Lumen® Voice Complete® service by viewing a busy-hour report. Report times are shown in GMT.
Note: The data includes every hour within a 24‑hour period. If traffic typically occurs only during normal business hours, and is absent throughout the night and weekends, your least busy hour will likely be zero.
To view a busy-hour report for Voice Complete:
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