Lumen help
Lumen makes every effort to give you advanced notice of scheduled network maintenance events that may affect your services. Control Center shows maintenance events for the current month and 11 months into the future so you can plan ahead. You can view events either in a list or on a calendar and you can download the list of events to use elsewhere. You can also create a ticket to ask questions about the event or request that an event be rescheduled.
Control Center shows maintenance based on the time zone preference setting in your user profile.
Viewing scheduled maintenance events in a list
You can view a list of scheduled maintenance events affecting your services. Control Center shows maintenance currently in progress, upcoming maintenance, and completed maintenance.
To view scheduled maintenance events in a list:
Viewing scheduled maintenance events on a calendar
By default, Control Center lists scheduled maintenance events affecting your services in list form. You can also view the information on a calendar to help you plan around these events.
To view scheduled maintenance events on a calendar:
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