Lumen help
Using Control Center, you can manage Lumen® VoIP Enhanced Local (ELS) and Lumen® Local Inbound (LI) services.
To learn how to order and manage VoIP Enhanced Local and Local Inbound services, learn how to port phone numbers to Lumen, and download the porting and ordering guide.
Porting phone numbers to Lumen? Download the letter of authorization template to get started.
Lumen is closed for the following holidays:
Questions? Call 866-697-5881, option 3, then 1 (6:00 am–6:00 pm MT)