Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
In the ELS & LI Orders box, click Disconnect Ordering.
If you have more than one customer number on your enterprise ID, select the customer number you want to work with, then click PROCEED.
Fill in the Order Infomation section:
If you want to add an internal tracking number, type it in the Customer Internal Order ID field.
If you want to add a version number to the order, type it in the Version field.
From the Product list, select ELS.
In the Telephone Number(s) to Disconnect field, type the phone number(s) you want to disconnect (e.g., 3035551234).
Click CONTINUE.
In the Customer Requested Date field, select the date you want Lumen to disconnect the phone number(s).
If you need to add more details for the disconnect order, type them in the Comments field.
Click CONTINUE.
Review the terms on the screen, click the checkbox to agree to the terms, then click SUBMIT ORDER.
Control Center places your order and shows the status of your order as Created. You can now track the status of your order in Control Center.