Lumen help
Using Control Center, you can track the status of LNP (local number portability) tickets—requests made to the Lumen LNP team—opened using Control Center and opened by phone. You can view details for all open tickets and tickets closed with the past 12 months. (By default, Control Center shows open tickets and tickets closed within the past 30 days.) You can also view details for a ticket, update information in a ticket, and close tickets you no longer need.
If you have a large number of tickets, you can filter, sort, and use search criteria to locate tickets you want more details for.
To view the status of an LNP ticket:
Try one of these popular searches:
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