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Application & Content Delivery support

Welcome to the Lumen® Application and Content Delivery product portfolio. Our documentation is divided into two main sections: technical details with tips on our solutions and management tools to help you configure and monitor your services. To access the configuration interface of the products, use the “Manage your service” links. If you encounter any issue, you can create a ticket for our support teams.

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Content Delivery Network

Lumen® Content Delivery Network features software‑defined networking, automated healing, and optimized network routing. We help reduce reliance on third‑party infrastructure for high performance and low latency.


Content Delivery Network support

Manage your service

Create a ticket

CDN handbook

Content Delivery Network

Lumen® Content Delivery Network features software‑defined networking, automated healing, and optimized network routing. We help reduce reliance on third‑party infrastructure for high performance and low latency.


Content Delivery Network support

Manage your service

Create a ticket

CDN handbook

Vyvx® Broadcast Solutions

Lumen® Vyvx® Broadcast Solutions provide IP video acquisition, distribution and delivery for many of the world’s largest media companies. From live sports to 24/7 news cycles, we offer a full portfolio of end‑to‑end video transport solutions that run on top of our fiber backbone and global edge network.


Vyvx® Broadcast Solutions support

Manage your service

Create a ticket

Vyvx® handbook

Vyvx® Broadcast Solutions

Lumen® Vyvx® Broadcast Solutions provide IP video acquisition, distribution and delivery for many of the world’s largest media companies. From live sports to 24/7 news cycles, we offer a full portfolio of end‑to‑end video transport solutions that run on top of our fiber backbone and global edge network.


Vyvx® Broadcast Solutions support

Manage your service

Create a ticket

Vyvx® handbook

Application Delivery Solutions

Using Lumen® Application Delivery Solutions, engineers gain complete, code‑level control over edge workload configuration, testing, and global deployment. Lumen Application Delivery Solutions enables developers to run workloads where they define the edge with DevOps‑friendly metrics, logs, and alerting for ongoing troubleshooting and tuning of edge modules.

Application Delivery Solutions support

Manage your service

Create a ticket

Application Delivery Solutions

Using Lumen® Application Delivery Solutions, engineers gain complete, code‑level control over edge workload configuration, testing, and global deployment. Lumen Application Delivery Solutions enables developers to run workloads where they define the edge with DevOps‑friendly metrics, logs, and alerting for ongoing troubleshooting and tuning of edge modules.

Application Delivery Solutions support

Manage your service

Create a ticket

CDN Object Storage

Lumen® CDN Object Storage is a global, scalable CDN origin solution for content providers who demand high‑speed transfer, high availability, and security for their content. The resilient storage architecture is connected to the Lumen Content Delivery Network (CDN) using the Lumen IP backbone for easy, reliable delivery of content over the internet.


CDN Object Storage support

Manage your service

Create a ticket

CDN Object Storage

Lumen® CDN Object Storage is a global, scalable CDN origin solution for content providers who demand high‑speed transfer, high availability, and security for their content. The resilient storage architecture is connected to the Lumen Content Delivery Network (CDN) using the Lumen IP backbone for easy, reliable delivery of content over the internet.


CDN Object Storage support

Manage your service

Create a ticket

Intelligent Traffic Manager

Intelligent Traffic Manager (ITM) is a global, DNS‑based load‑balancing service that enables content providers to transparently monitor and route traffic to any publicly accessible IP application, website, or content delivery network (CDN)—even CDNs of providers other than Lumen.


Intelligent Traffic Manager support

Manage your service

Create a ticket

Intelligent Traffic Manager

Intelligent Traffic Manager (ITM) is a global, DNS‑based load‑balancing service that enables content providers to transparently monitor and route traffic to any publicly accessible IP application, website, or content delivery network (CDN)—even CDNs of providers other than Lumen.


Intelligent Traffic Manager support

Manage your service

Create a ticket

CDN Log Collection & Delivery

By analyzing access logs, you can view utilization and performance of your websites, applications, content, and hardware/software resources. They can also help you analyze or debug new or errant functionality.

Learn more about CDN Log Collection & Delivery

 

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