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Editing an account description in Bill Analyst

To edit an account description:

  1. Click Billing, then click Bill Analyst
Bill Analyst
  1. Select the radio button next to the account you want to view, then click LAUNCH BILL ANALYST.

    Control Center opens Bill Analyst on a new tab.
Bill Analyst (showing Home tab)
Setup
  1. In the Hierarchies box, click Set Hierarchy.
Hierarchies (showing Set Hierarchy tab)
  1. To make, add, or change a description, you need to make sure the hierarchy is active. (Click Set Active Hierarchy to activate the hierarchy you want to edit.)
  1. Click the Edit levels tab.
Hierarchies (showing Edit Levels)
  1. From the Display list, select Accounts.
Hierarchies (showing Edit Levels and Accounts selected)
  1. Select the checkbox next to the account you want to edit, then click the Edit Descriptions tab.
Hierarchies (showing Edit Descriptions)
  1. In the Description 1 field, edit the description for the service. If you want to add or edit the other description, do so in the Description 2 field.
  1. Click Save.