Lumen help
If you no longer need a Lumen® Fiber+ Internet service, you can create an order in Control Center to disconnect it. You can also make changes to a service such as extending the contract term, upgrading bandwidth, adding more IP addresses, or switching from your own device to a Lumen-provided device—without having to disconnect the service.
To disconnect a Fiber+ Internet service:
Try one of these popular searches:
Explore Control Center