Lumen help
If you purchased a colocation service from Lumen, you can submit a ticket in Control Center to request and manage data center badge access:
After you submit an access request, you can track its status in Control Center.
Note: If you need us to dispatch a Lumen technician to a data center, you can submit a billable field tech ticket in Control Center.
To create a request for access to a data center:
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Explore Control Center