Lumen help
Get familiar with your new phone to make calling and managing calls easier.
Learn how to make calls, manage calls, and transfer calls to (and from) your mobile phone.
You can manage your contact directory through the VoIP portal or using your phone. Contacts make calling people you work with easier than remembering their phone numbers.
You can also designate contacts as favorites so they're even easier to call. You can reorder your favorites as needed.