Lumen help
Shared call appearance lines can ring on your phone or you can set them to silent. If you cover calls for multiple people within your organization, each line can have its own unique ring to help distinguish between incoming calls.
To answer a call on a shared line do one of the following:
There are two ways to manage active and held calls.
To manage multiple calls the easiest way:
To manage multiple calls the second way:
Note: These phones do not have touch screens. To use soft keys, press the physical buttons below the soft key at the bottom of the display.
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VVX 300/400 series phone
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