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Lumen® Receptionist Console is a carrier‑class attendant console developed specifically for hosted environments. It is used primarily by receptionists or phone attendants who screen inbound calls. The Receptionist Console offers
Learn how to access Receptionist Console, and explore the features for managing calls, using your directories, and accessing Receptionist Console settings.
Learn how to answer and make calls, start conference calls, place calls on hold, transfer calls, and set call control services.
Learn how to access and use your Receptionist Console directories to find and edit contact records and control who you monitor.