Lumen help
If you need to talk with more than one person at one time, you can use the Call Console pane to start a conference call. To begin a conference call, you’ll need to be on a call (it doesn’t matter if you initiated or received it). After you add people, active call details and action buttons for managing your conference call from the Conference Call pane.
Note: You can be on only one conference call at a time.
To conference call from Receptionist Console:
Note: If you initiate a conference call and leave it, the other people can continue the conference call.
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