Lumen help
Using Control Center, you can request changes for a Lumen® Voice Complete® service such as moves, adds, changes, or supplemental requests which don't change your pricing (such as canceling an order). Once you submit your request online, you can then track its status.
Use the instructions below for all Voice Complete changes related to toll-free numbers or for changes not listed below. For regular Voice Complete phone numbers, we offer more detailed instructions:
To create a change request for Voice Complete:
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