Lumen help
You can manage your Lumen® Hosted VoIP or IQ SIP Trunk services using the VoIP portal. You can access the VoIP portal directly or through Control Center.
To manage your VoIP services:
- Click Services.
Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
- In the Service Portals box, click Voice Over IP Services.
Control Center opens the VoIP portal in a new window. (If you don't have VoIP service or the correct permissions, you won't see Voice Over IP Services.)
- Enter your credentials, then click Log In.
- Use the portal to manage your users, trunks, calling features, and inventory. You can also generate use reports.
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