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If you no longer need a trunk group on a route plan for a SIP trunk service, you can remove the trunk group using Control Center. You can also reorder the trunk groups for a sequential hunt and adjust percentages for a percent allocation hunt.
To remove a trunk group from a route plan:
- Click Services.
Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
- In the Network, Security, and Communications box, click IQ Networking.
Control Center shows all IQ Networking services on the enterprise ID. SIP Trunk services have a service ID starting with VO-.
- Search for the service you want to work with. When you find the service you want to work with, click the hyperlinked service ID or click the icon (in the Actions column), then click View Details.
Control Center shows details for the SIP trunk service you selected.
- Click the Route Plan Management tab.
Control Center shows the route plan(s) for the service.
- Click the route plan name hyperlink.
Control Center shows the details for the route plan you selected.
- Select the checkbox next to the trunk group(s) you want to remove, then select Remove Trunk Group (from the Select Action list), and click Go.
- In the confirmation window that appears, click OK.
Control Center removes the trunk group from the route plan.
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