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In Control Center, you can change the days of the week you're routing your incoming calls or change the location of calls. For example, from Monday through Wednesday you can direct calls to your Arizona office or you can change your routing plan to redirect calls to that office on additional days.
To update a day-of-week routing plan:
Important: After you schedule the changes, you cannot edit the plan until the pending changes are activated. You can check the status of the request by selecting Job List from the More Actions list.
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