Lumen help
Sometimes you'll need to put an active call on hold to locate someone or find some information. You can place an existing call on hold with your VVX 50x or VVX 60x phone using the Hold soft key, which you'll find at the bottom of your display.
There are two ways to place a call on hold:
You can resume a call on hold in two ways:
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VVX 500/600 series phone
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