Lumen help
If you no longer need a contact in your speed dial directory, delete it to make looking through your contacts easier. You can also update a contact so you don't have to delete one and create a new one.
To delete a speed dial directory contact:
- From the Contacts pane, click Edit (the pencil icon next to Speed Dial).
- Click on the contact’s record.
- Click Delete.
The contact’s information is removed from your speed dial directory.
Learn more about
Contact Center Client
Top Contact Center Client articles
- Viewing and using your call history
- Signing in to the Contact Center Client
- Accessing the Contact Center Client for the first time
- Calling a supervisor for an escalating problem
- Conference calling from the Contact Center Client
- Adding a contact to your Speed Dial directory
- Exploring the Contact Center Agent Client
- Setting up the Contact Center Client the first time you sign in
- Answering calls automatically
- Exploring the Contact Center Supervisor Client dashboard statistics
- Topics covered on this page:
