Lumen help
With Control Center, you can manage your organization's services and orders online.
You can use online order forms (OLOFs) to submit orders in Control Center. In Manage Orders, begin an OLOF by clicking Add, Change, or Disconnect, then select the an OLOF from the Service Type list:
Use the Dedicated Toll Free Origination (DTFO) tool for convenient Dedicated 8XX ordering:
You can create and manage templates for submitting OLOF or DTFO orders:
Use Control Center to order (add, change, or disconnect) ANI, Switched 8XX and calling card services:
Use switched batch ordering to place bulk orders for ANI, Switched 8XX and calling card services. You can submit a request to add, change, or disconnect a service; you can also block or unblock an ANI:
Dedicated 8XX batch is a bulk ordering functionality for Dedicated 8XX. It supports adding dedicated termination 8XX that are new/reserved or complementary carrier, but doesn't support porting 8XX or changes/disconnect actions:
Use the Dedicated Toll Free Origination (DTFO) tool for convenient Dedicated 8XX ordering: