Menu

Lumen help

Monitor and Troubleshoot

Media Portal contains multiple convenient, easy-to-use tools to help you monitor your caching nodes in real-time, schedule reports, and configure alerts. For a more detailed reporting, it is also possible to gather advanced access logs.


These tools will help you track your CDN performance at a real-time level as well as aggregate level, and also alert you when certain metrics exceed threshold - such as requests/sec - which can be an indicator of security incidents like DDoS attacks.

Real-Time Monitoring

You can view near real-time caching metrics for your caching service, which is collected every minute and up to 6 hours of data is made available to you on Media Portal.

 

Real-Time Monitoring documents this feature, and the various data points available in detail.

Custom Reports

Custom Reports of your CDN usage can be accessed using Media Portal, which provides aggregate data of your CDN performance. These reports can be scheduled to run and be emailed to interested parties, or can be run as needed.

 

Custom Reports covers in detail the various options and data points available.

Alerts

You can create alerts in Media portal to receive an email when conditions for your services meet or exceed conditions you specify. For example, Media portal can email you if your Caching service receives more than 500 requests/sec within an hour. 

 

Alerts guides you on setting up alerts as per your particular needs.

Log Streaming and Management

Log Streaming is a billable service which can be enabled to get access logs generated by the CDN edge servers. By analyzing access logs, you can view website performance, resource utilization, debug functionalities, and a wealth of other information.

 

Log Streaming and Management covers the different delivery formats, log fields, activation and limitations in detail.