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Auditing the diversity for a Wavelength service

For Wavelength services where you've purchased diversity (e.g., path, location, card, etc.), you can run an audit in Control Center to verify whether your diversity requirements are in place. You can also request additional information about the results of the audit and have your questions answered by a Lumen sales engineer.

To auditing the diversity for a Wavelength service:

  1. Click Monitoring, then click Topology Viewer.

    Control Center opens Topology Viewer. (If this is your first time using Topology Viewer, review the terms and conditions, then click AGREE. If you have more than one customer number with Wavelength services, you may also have to select the account you want to work with.)
Topology Viewer
  1. Click Audit Diversity.
Optical Wave Topology (Audit Diversity)
  1. From the Choose Location list, select the service ID you want to audit, then click Continue. (You can filter the list of services by typing all or part of the service ID.)

    Control Center shows the diversity audit for the service you selected, including the circuit(s) the service is diverse from and how it is diverse. For each diversity option applied to your service, Control Center shows Pass or Caution. For diversity options not on your service, Control Center shows N/A.
Optical Wave Topology (showing Diversity Audit Results)
  1. Do any of the following:

    • If you have questions or need additional information about the audit results, click Request More Info, type your question(s) in the field that appears, then click Submit.

    • To save the audit results for future use, click Save.

    • To audit the diversity of another service, click Start New Audit and repeat step 4.